Our Foundations report shows what the ticketed landscape was like in Northern Ireland in 2019-2020. It uncovers insights into audiences for venues and festivals across Northern Ireland and identifies benchmark figures for our region.

Our CEO Fiona attended the Family Arts Conference and learnt a lot about ticket prices. Read her blog to find out her key takeaways.

Our Foundations report shows what the ticketed landscape was like in Northern Ireland in 2020-2021. It uncovers insights into audiences for venues and festivals across Northern Ireland and identifies benchmark figures for our region.

Our Foundations report shows what the ticketed landscape was like in Northern Ireland in 2019-2023. It uncovers insights into audiences for venues and festivals across Northern Ireland and identifies benchmark figures for our region.

How much will your audience pay for a show or experience? And do lower prices de-value your product? Here's the research behind effective pricing strategies.

Colleen Dilenschneider argues that free admission matters less than we may think - and backs it up with ticketing and attendance data from the US.

Author: Colleen Dilenschneider 

Last June, The Crescent Arts Centre decided to try something new for their Belfast Book Festival: a Pay What You Want scheme. Read our case study to find out how it went.

A checklist of practical information to give to your potential visitors or event attendees.

Every year, we mine box office data to uncover insights into audiences for venues and festivals across Northern Ireland. Data includes overall benchmark figures for NI, as well as differences by Belfast venues and regional venues.

Find out what it's been like for Alix, our current Box Office Systems Specialist, to be in this role for the past 7 months and why you should consider applying.

Fiona Bell asks whether arts venues go out of their way to be truly welcoming to everyone - or are we in danger of simply talking the talk?

The Duncairn is our Audience Delight Award winner for Best Community Vibes. Read our case study to find out what is it about them that makes their audiences click.

Outburst Queer Arts Festival introduced their own ticketing strategy 'More if/Less if' to make their programme more accessible. They're one of our 2019/2020 Audience Delight Winner.

In this guest blog, Sarah McAvera from Golden Thread Gallery, shares her experience of attending "free" cultural events with her family, which often come with hidden prices. She explores whether this outcome is inevitable or if organisations can implement changes to provide more budget-friendly and accessible family programming.

Thrive's visitor profiling project to learn more about the visitors to six Northern Ireland museums.

How to design a membership scheme that increases customer loyalty and improves your organisation's bottom line.

Our Client Programme Coordinator Sarah looks at examples of how organisations outside of the arts and culture sectors exceed their audiences' expectations. Read her blog to find out her key takeaways.

We've asked Zoe Seaton at Big Telly Theatre Company what it's like to adapt live theatre online, how to price digital performances and tips for NI organisations.

Our CEO Margaret attended the Westminster Media Forum event recently, and came away with a lot of ideas and questions for digital transformation in the NI arts, culture, and heritage sector.

How using focus groups helped The Crescent understand how their audience sees them, and led to a new brand and website that's showcasing the best of what they offer.