Hand-picked reports on cultural audiences and attendance.

Know who you want to target? Here's how.

The Continuous Household Survey is an annual public survey done by the Northern Irish Government. Here's how to access the results, and why you should read it.

This resource from Tourism NI shows how you can market and create cultural experiences that appeal to older tourists.

10 personas for UK cultural audiences. These are a great way to visualise your audience once you know where they're coming from.

This resource from The Wallace Foundation in the USA gives some refreshingly fact-based strategies for attracting millennials.

This 2016 report profiles the visitors to six Northern Irish museums.

Interested in targeting young people? Or increasing loyalty in your current audience of young people? Then read on.

Older people are a growing population - both in Northern Ireland and globally. Here's how to make your cultural offering and marketing appeal to this group.

A look at what Northern Ireland's ticketing data tells us about audience attendance trends across the year.

This comprehensive report from UK Theatre analyses sales data across a wide range of genres and venue types.

This report from NISRA gives the overall picture on who is living in Northern Ireland, and covers population growth, travel and transport, technology use and more.

How to engage with family audiences - from your programming, to customer experience and marketing.

This report from Culture24 explores after-hours events in museums and their role in the night-time economy.

This report from Arts Connect explores how people aged 10 to 19 relate to arts and culture.

Conversations and views from the public and the arts sector on what Arts Council England should focus on.

Insights into film audiences in Belfast, and ideas for growing cultural film audiences.

Insights into arts and craft audiences in Belfast, and ideas for increasing visitors to your gallery.

A national survey from Arts Council of Ireland looking at attendance and participation in the arts in ROI.

Who is attending outdoor events in Belfast and how you can increase your event attendees.

What's the standard for digital marketing in the arts? Here are findings from a survey of 180 U.S. arts organisations by Capacity Interactive.

This in-depth qualitative study looks at arts audiences from 20 organisations across the UK, uncovering why people attend shows, events, and galleries - and what holds them back from engaging more.

How engaged Young Adults (16-24) are in Arts and Culture in Belfast and what art forms they are interested in the most.

How engaged Adults (35-49) are in Arts and Culture in Belfast and what art forms they are interested in the most.

Young adults aged 16-24, commonly referred to as Gen Z by marketers, are often considered a challenging demographic to engage. This report, developed by the creative agency We Are Social UK, offers deeper insights into their lifestyles and behaviours. You can read the complete report via the link or read the summary below, written by Alice Bresciani, We Are Social's former Senior Research and Insights Director. We recently created an audience snapshot for this age group and the art forms they're into.

How engaged Older People (65+) are in Arts and Culture in Belfast and what art forms they are interested in the most.

Every year, we mine box office data to uncover insights into audiences for venues and festivals across Northern Ireland. Data includes overall benchmark figures for Northern Ireland, as well as differences by Belfast venues and regional venues.

Report of findings from Act 1 of the 'After the Interval' survey in NI and ROI

Full report of findings from Act 2 of the 'After the Interval' survey in NI and ROI

This research explored UK audiences' behaviours during lockdown, their wants and needs post-Covid and marketing opportunities for arts & culture organisations moving forward.

Find out what NI visual arts audiences think about coming back, what they've been doing over lockdown and what they'll feel comfortable doing in the future.

Discover the insights from our Culture Beyond Covid audience research for ticketed and non-ticketed organisations.

Find out how NI heritage visitors have engaged with heritage organisations and sites since Covid and how you can use these insights to plan for the future.

Find out how NI audiences engage with culture online.

Find out who are the NI audiences willing to pay for culture online.

Find out how lockdown has impacted audiences in NI

Find out what NI audiences think of emails and newsletters, and what they want to hear in your communication to them.

Our Foundations report shows what the ticketed landscape was like in Northern Ireland in 2019-2020. It uncovers insights into audiences for venues and festivals across Northern Ireland and identifies benchmark figures for our region.

In this snapshot, find out what arts and culture experiences represent for NI audiences, why they attend and what it gives them that other things don't.

In this snapshot, find out how NI audiences' engagement with culture online has changed, what they enjoy about it and what they don't.

In this audience snapshot, find out how NI audiences feel about returning to in-person events.

We ran our first focus group with our Audience Panel and they had a lot to say about how they find out about upcoming arts and culture events.

In this audience snapshot, learn about NI audiences' summer plans.

In this audience snapshot, find out what NI audiences first do when going to a venue, their pet peeves and how venues make them feel.

How do NI audiences perceive arts and culture? Find out in our latest audience snapshot.

Find out what art form NI audiences connect with the most and what prevents them from engaging with some art forms.

Discover the insights from the Missing Audiences for Northern Ireland - Wave 1 survey.

Find out the results from our first Culture Beyond Covid for Heritage: The Heritage Panel

Find out the results from our second Culture Beyond Covid for Heritage: the Heritage Panel

Discover the insights from the Missing Audiences for Northern Ireland - Wave 2 survey.

Find out the results from our third Culture Beyond Covid for Heritage: the Heritage Panel

Get to know Jan, our accessibility persona created from the data collected during our Audience Panel.

Get to know Frank and Nancy, our Older Frequent Attender persona created from the data collected during our Audience Panel.

Get to know Jill, our Young Family persona created from the data collected during our Audience Panel.

Get to know Darren, our Young Infrequent Attender persona created from the data collected during our Audience Panel.

Find out the results from our fourth and final survey for Culture Beyond Covid for Heritage: the Heritage Panel

Our Foundations report shows what the ticketed landscape was like in Northern Ireland in 2020-2021. It uncovers insights into audiences for venues and festivals across Northern Ireland and identifies benchmark figures for our region.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our first stop was at the Duncairn in Belfast.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our second stop was at the Millennium Forum in Derry~Londonderry.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our third stop was at Portico of Ards in Portaferry, Ards and North Down Borough.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our fourth stop was at High Rise in Lisburn, Lisburn and Castlereagh City.

The iBeholder pilot was developed to help us discover new ways to gather audience data for non-ticketed visual arts organisations and boost the audience experience. This report details everything that happened throughout the project and the insights we uncovered during the pilot.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our fifth stop was at Antrim Castle Gardens in Antrim, Antrim and Newtownabbey Borough.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our sixth stop was at Millennium Court in Portadown, Armagh City, Banbridge and Craigavon Borough.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our seventh stop was at Canal Court Hotel in Newry, Mourne and Down.

Earlier this month, we were invited to take part in the Festivals Forum, where we presented some of our findings on festival audience attendance over the last 4 years. The meeting provided us with great insight into trends from across NI festivals. Eve discusses in this report.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our tenth stop was at Carrickfergus Library in the Mid and East Antrim district council area.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our eighth stop was at Coleraine Town Hall in the Causeway Coast and Glens Borough council area.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our eleventh stop was at Seamus Heaney Homeplace in the Mid Ulster district council area.

What does art mean to people's lives? This year, we are going places to meet 100 audience members in all 11 council areas of Northern Ireland to find out. Our ninth stop was at the Fermanagh House in Fermanagh.

In its second year, the North West Audience Survey is currently gathering data on arts and heritage audiences in Derry and Donegal. Please find our first snapshot of our findings, which looks at audiences with disabilities.

In its second year, the North West Audience Survey is currently gathering data on arts and heritage audiences in Derry and Donegal. Please find our second snapshot of our findings, which looks at the impact of age on audiences.

In its second year, the North West Audience Survey is currently gathering data on arts and heritage audiences in Derry and Donegal. Please find our third snapshot of our findings, which looks at the impact of who audiences attend with.

Our Foundations report shows what the ticketed landscape was like in Northern Ireland in 2019-2023. It uncovers insights into audiences for venues and festivals across Northern Ireland and identifies benchmark figures for our region.

Our IMPACT report helps us learn more about who audiences are, how they behave, why they attend and how they feel after attending a variety of artforms.

Over the past couple of years, we have been working on an exciting venture known as the North West project. This initiative revolves around the collection of data concerning arts, culture, and heritage audiences in Derry and Donegal. Now, we've decided to put together all the stuff we've learned from it in one place.

The raw data from our IMPACT Survey contains survey responses from 2,921 participants across 35 organisations in Northern Ireland collected from September 2023 to March 2024

The raw data from our North West Audience Survey contains survey responses from 4,420 participants across 39 Donegal County Council and Derry City and Strabane District Council organisations collected from April 2022 to March 2024.

For the first time, we are sharing artform reports from our IMPACT Survey, using responses gathered from 29 organisations between September 2023 and July 2024. This report details the motivations, behaviours, and demographics of Visual Arts audiences.

For the first time, we are sharing artform reports from our IMPACT Survey, using responses gathered from 29 organisations between September 2023 and July 2024. This report details the motivations, behaviours, and demographics of Music audiences.

For the first time, we are sharing artform reports from our IMPACT Survey, using responses gathered from 29 organisations between September 2023 and July 2024. This report details the motivations, behaviours, and demographics of Theatre audiences.

For the first time, we are sharing artform reports from our IMPACT Survey, using responses gathered from 29 organisations between September 2023 and July 2024. This report details the motivations, behaviours, and demographics of Comedy audiences.

Uncover the insight in your box office data.

Have the confidence to gather the data you need.

Surveys, postcode mapping, focus groups, and visitor profiling.

Strategy, reporting, and campaign delivery.

Get an evidence-based strategy to deliver your objectives.

Mystery shops to understand and improve your visitor experience.

Spark ideas and reach solutions.

Evidence the impact you make.

Our free events give you the practical skills to unlock your potential audiences.

Unsure where to start? Book a free one-to-one audience development session.

Practical ways to create an email strategy that increases sales and improves customer loyalty.

Book a free one-to-one chat about your audiences.

A webinar to share our findings for NI and ROI with the sector, 3 weeks into the 'After the Interval' survey.

There is a two-way relationship between you and your most loyal audience members. Understanding this relationship thoroughly and using this understanding to develop similar feelings of loyalty with other members of your audience is the key to increasing retention. Let's Talk Loyalty at our next free workshop!

Book a free one-to-one chat about your audiences.

Crescent Arts Centre/Belfast Book Festival + thrive + Arts & Business NI present this one-off special event for women in the Culture and Heritage sector in Northern Ireland. Viv Groskop will deliver an exclusive event about public speaking, confidence and ambition.

Take part in this online webinar to hear how you can support inclusive access to arts, museums and heritage.

Book a free one-to-one chat about your audiences.

Book a free one-to-one chat about your audiences.

Customisable social media calendars, research toolkits, and more.

Our latest news.

Real-life examples of how focusing on the audience can unlock an organisation’s potential.

The latest news and views from thrive.

Today is a new chapter for Audiences NI as we launch a new brand but also a new name – Welcome to thrive.

In this podcast we hear from the museum guides and curators on what the process was actually like and how glad they are they done it!

Sarah interviews Katy Raines, a well known arts marketing expert. Katy explains what segmentation is, why it works and includes case studies of successful segmentation.

Some audience development controversy from the Theatre 2016 conference.

A guest blog by Kim Mitchell from MoMA New York. Kim talks about communications at the top end of the art world, and the challenges of working with a world-renowned brand.

A guest post from Robert Jones of brand consultancy firm Wolff Olins. Robert talks about how a clear purpose is becoming more and more essential for cultural organisations.

The lowdown on the newest ways cultural organisations can use digital to connect with their audiences.

Confused about GDPR? Here is a quick and easy guide to what you need to know to get started.

Three proven ways to get performing arts audiences to re-attend.

Kelly-Anne Collins from Dance Resource Base writes on the importance of taking the time to understand and communicate the ‘why’ of your organisation.

Good writing can be the difference between an amazing show, exhibition, or event enjoyed by many, or an amazing show in an empty venue. Here are our top tips.

Robert Jones from brand consultancy Wolff Olins chats to Thrive CEO Margaret Henry. They discuss branding in the cultural sector - who is getting it right, and where brands are going wrong.

How receiving venues can make the most of their visiting companies' fans.

Author: Sian Dudley, Arts Professional

How Dorset County Museum used focus groups to make their museum more accessible for visitors with autism.

Author: Jack Welch, Medium

Limited time to get the word out about what you do? Or not sure where to start? Download our communications plan template and get all angles covered.

An interview with visual artist Ellie Niblock on her first experience making work for and with an audience.

Confused about consent for GDPR? Whizz through this checklist and see where you're at.

Want to get started on your GDPR journey? Use this template to complete a data and confidentiality audit for your organisation.

Are you a theatre company or producer showing your work in a receiving venue? The toolkit will help you prep all the info you and your venue need to market your show effectively.

Make sure your research delivers the results you want. This toolkit will help you design a research brief to do just that.

Social media taking over your life? Simplify things and save time - plan your posts with our easy-to-use excel sheet.

How the Grand Theatre in Blackpool put the audience first when designing their website.

Author: Andrew Howard and Markerle Davis, Culture Hive

Thrive's visitor profiling project to learn more about the visitors to six Northern Ireland museums.

How you can use images to connect with your audiences.

A step-by-step guide to putting together a press release that will get you noticed. Contains ideas on where to send your story, and story angles that will appeal to journalists.

Sadler's Wells explain how they increased their membership scheme while at the same time reducing the membership discounts.

Author: Sebastian Cheswright Cater, Arts Professional

Clever use of social proof can help you use your current audience to encourage new visitors to your cultural venue or events.

Talking to your audiences online and encouraging them to post comments and interact is a great way to draw attention to your offer, and increase audience loyalty. Here are the best ways to get started, and deal with any negative comments too.

If you're a producer that brings work to receiving venues, you may think it's difficult to get a hold of your audience data for those shows. This blog clears up who has a right to the data. Plus, you'll get tips on how to work with venues to share this data, and increase audiences for everyone.

A run-down of all the ways to find out about your current and potential audiences. These range from simple and no-cost solutions, to more sophisticated box office systems.

There is wealth of free information about your current and potential audiences available through your social media and website. Here's how to access it and build a picture of your online audiences.

It's easy to measure financial gains, but how can arts organisations with a social purpose measure their value?

Author: Matthew Brown

Struggling to get responses to your online survey? Here's how we worked with EastSide Arts to improve their response rate by over 500%, along with our top ten tips for improving your own online surveys.

Avoid the awkward when you're writing surveys that ask about gender, and be sure you're asking about the right things in the right ways.

GDPR has had a major impact on email marketing. There are new and more rigorous standards on who you can email to. Here's what that means for marketers.

'Legitimate Interests' could be the saving grace for many arts and culture organisations who want to hold on to their marketing lists.

Use this toolkit to create your own GDPR compliant privacy notice.

If you're confused about who you can market to via email under the new GDPR regulations, this handy flow chart will help you identify what you need to do.

In this guest blog Alan Ballany of Culture Republic gives his thoughts on what stricter standards around data anonymisation mean for cultural organisations under GDPR.

Alan Ballany of Culture Republic explains who is responsible for GDPR in organisations, and what the penalties can be for non-compliance.

Use this template to create a powerful one-page persona that helps you focus on your target audiences.

Change in the cultural sector is often associated with fighting funding cuts - but organisational change is essential to survive and thrive in our fast-paced environment. Our CEO Margaret Henry shares her thoughts and experience on the challenges and benefits of change.

Margaret Henry talks about the importance of looking after your own well-being in the arts, culture, and heritage sectors and brings the top five tips back for increasing your resilience  from this year's CO3 conference.

Here are the answers to some of the most common questions we've been getting from the cultural sector on GDPR.

Open House Festival is in the unusual position of having moved location from Belfast city centre to the seaside town of Bangor. We explore why they made the move, and how it has affected their audiences.

Fiona Bell asks whether arts venues go out of their way to be truly welcoming to everyone - or are we in danger of simply talking the talk?

Learnings from the Hull UK City of Culture conference around how we measure and talk about the benefits and impact of culture.

How much will your audience pay for a show or experience? And do lower prices de-value your product? Here's the research behind effective pricing strategies.

We've talked audience development with hundreds of organisations across Northern Ireland (and further afield!). So here are some of the most frequently asked questions we hear about understanding and growing cultural audiences.

Our definitive guide to audience development for arts, culture, and heritage. Use this guide to develop your own unique audience development strategy.

When you're starting any kind of research - the first thing to do is to check what's already out there. Here are our top free online sources of audience information.

VR is an exciting new opportunity for arts, culture, and heritage. But is there really an audience for it, and can it be used as an audience development tool? Fiona Bell reports from the Culture Geek conference.

We sent Fiona off to Culture Geek in the sweltering London heat. Here's some of what she brought back - the best examples of games to engage audiences in galleries and museums

The Age Friendly Guidelines from Family Arts Campaign provide practical steps to welcome older audiences.

Are cultural organisations too focused on new audiences - at the expense of encouraging and rewarding loyal visitors? Here's how and why arts organisations should be promoting audience loyalty.

How Hull Truck Theatre improved the accessibility of their website and online booking process.

Author: Danielle McLoughlin

An interview with Sarah Hughes, on how business partnership can be as an audience development tool.

Libraries are routinely reaching audiences that other cultural organisations struggle to. What can we learn from libraries about attracting a more diverse and representative audience?

How using focus groups helped The Crescent understand how their audience sees them, and led to a new brand and website that's showcasing the best of what they offer.

Practical advice and case studies on cultural democracy from 64 Million Artists.

Your website is often where your audience member starts their visit. If it's not accessible - what message are you sending to potential disabled and d/Deaf audience members? Here are some practical steps to make your website more accessible.

Sign-up forms, subscription confirmations, welcome emails... they're all opportunities to get the message out there about who you are and why a potential audience member should buy a ticket or plan a visit.

Our client relationships director Fiona Bell shares some thoughts on the arts sector after her travels across the length and breadth of Northern Ireland this year.

Get the low-down on recording images of audiences under GDPR, and download our template to make your own event photography notice.

How National Theatre of Scotland is using digital creatively to improve access and grow Deaf audiences.

Using scenarios can help develop a rounder view of your audience, and give insights where personas just don't apply.

Our CEO Margaret updates on the movement towards a citizens' assembly for the arts on the island of Ireland. How it could happen, and what it could mean for the cultural sector here.

What our latest ticketing research says about customer loyalty in theatres and arts venues across Northern Ireland.

Before we can see the effects of GDPR, here's a breakdown of how well Northern Irish venues are capturing contact details and permissions for their ticket buyers.

How popular is online booking with Northern Irish arts ticket buyers - and how does it differ between urban and rural contexts?

What ticketing data can tell us about the effects of funding cuts on the arts in Northern Ireland.

Our family friendly toolkit will help you to welcome families and anticipate their needs.

Kelly-Anne Collins shares her insights into how organisations can take an honest and effective approach to tracking their change and measuring impact.

How Young At Art create relaxed performances and an accessible festival experience for their young audience members with additional needs.

Subscribe for monthly news, insights, and resources.

Our top tips for designing and running a survey. Find out how to create useful survey questions and get the response rates you need.

In 2018, six museums across Northern Ireland hosted late-night events to attract new audiences and change perceptions about museums.

How to design a membership scheme that increases customer loyalty and improves your organisation's bottom line.

It's been a year since GDPR hit our inboxes. How have companies and cultural organisations coped, and what are the most common misunderstandings around the legislation?

Our insights director Chris looks at the ticketing trends and what they say about where people get their cultural fix in NI. Do ticket-buyers in Belfast stick to city venues - and vice versa?

Why green issues matter to audiences and how the cultural sector is well-placed to make a positive impact on the environment.

Our client director Fiona shares her tips on how to facilitate a meeting or ideas session. How do you get everyone working towards the same goal, get those ideas flowing, and actually agree on some practical action points by the end of the day?

Why you might already be doing research without knowing it... and how to choose the right research method to find out what you need to know.

In order to reach diverse audiences, including the LGBTQ+ community, you'll need to track who is visiting or engaging with you. Here's how to ask about gender and sexual orientation in surveys in a sensitive and practical way.

Thanks to funding from ACNI, we now have a suite of 8 iPads available for venues and festivals who want to run surveys on-site.

A recent visit to Dundee shows a city that is investing in people-focused culture and heritage. What are the lessons for Belfast's future cultural strategy?

A comprehensive toolkit and checklist to help you welcome LGBTQ+ audiences to your venue, festival, or event. Produced in collaboration with Outburst Arts.

How Art UK and the Audience Agency increased visits to their online collection and resources from BAME audiences and those aged 16-24.

Authors: Katie Moffat and Richard Turpin

Want to say hello? Here's how to find us.

How trying to serve and attract everyone can harm your cultural organisation.

A guide to language in Disability for Non-Disabled People

We ran a series of workshops to support arts and culture venues to think creatively about how to improve their Access for Disabled People. This is what we learned.

Outburst Queer Arts Festival introduced their own ticketing strategy 'More if/Less if' to make their programme more accessible. They're one of our 2019/2020 Audience Delight Winner.

Working with the Barbican to gather insights into what young people want from their membership in future.

Carrickfergus Museum transformed an empty space within their building into an area specifically designed for a new audience. We're looking at how they succeeded and how they integrated it into their regular programming.